Privacy Policy

This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to info@mediterranevm.co.uk or by writing to Mediterranevm, 1 Weston Road, Congresbury BS49 5EB. Alternatively, you can telephone 0330 333 2221.

Who are we?

Mediterranevm restaurant provide an authentic range of Mediterranean cuisine and hospitality, giving you an original taste of the Mediterranean. You can find us at 1 Weston Road, Congresbury BS49 5EB.

Mediterranevm is a trading name for Il Michelangelo Restaurant Limited, a company registered in England and Wales with the company registration number 07923371 and registered address at High Street, Brockmoor, Brierley Hill, West Midlands DY5 3JA.

How do we collect information from you?

We obtain information about you when you use our website, for example, when you contact us about our food services or hospitality, to book a table or if you register to receive our VIP newsletter.

What type of information is collected from you?

The personal information we collect from you might include:

    • your name;
    • your email address,
    • your telephone number,
    • your IP address,

(collectively, “Your Personal Data”).

How is your information used?

We may use your information to:

    • process a booking;
    • seek your views or comments on the services we provide;
    • notify you of changes to our services;
    • send you communications which you have requested and that may be of interest to you, for example, new menus, events, promotions and special offers.

How long is your information kept for?

We take appropriate measures to ensure that any personal data are kept secure and are kept for only so long as is necessary for the purpose for which they are used. We are legally required to hold some types of information to fulfil our statutory obligations (for example V.A.T. purposes).

Who has access to your information?

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

Third Party Service Providers working on our behalf: We may pass your information to our third party service providers, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example booking a table – see OpenTable). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond the Mediterranevm network for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

OpenTable
When you book a table through our website we use OpenTable, a third party service provider that specialise in taking online reservations. Your personal data will be processed in accordance with their Privacy Policy and you will not receive marketing communications from them unless you have specifically requested to do so.

We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our supporters and customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

Your choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about our services, then you can change your marketing preferences at any time using the links provided on our emails or by contacting us by email: info@mediterranevm.co.uk or telephone on 0330 333 2221.

How you can access and update your information

The accuracy of your information is important to us. You are entitled to ask for a copy of any personal data that we hold about you and to have any inaccuracies in your personal data corrected. If you wish to contact us for these purposes, please email us: info@mediterranevm.co.uk.

We update Your Personal Data within seven (7) working days of you notifying us of new or updated personal data, to ensure the personal data we hold about you is as accurate and up-to-date as possible.

If you do not wish for us to retain Your Personal Data for administration purposes, please email us: info@mediterranevm.co.uk.

Security precautions

We have security precautions in place to protect the loss, misuse or alteration of your information. When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information is encrypted and protected with the 256bit encryption on SSL. When you are on a secure page, a lock icon will appear commonly in the address bar of web browsers such as Google Chrome.

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Use of ‘cookies’

Like many other websites, the Mediterranevm website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country/language preference when booking a table. This helps us to improve our website and deliver a better more personalised service.

It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, please refer to your browser manufacturer’s instructions by clicking “Help” in your browser menu. Further information about deleting or controlling cookies is available at www.allaboutcookies.org. Turning cookies of may result in a loss of functionality when using our website.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

Changes to this Policy

We keep this Privacy Policy under regular review. This Policy was last updated in 25th May 2018.

Any changes we may make to this Policy document in the future will be posted on this page and notified to you using the Website.

Contact details

Please direct any queries about this Privacy Policy to:

Mediterranevm, 1 Weston Road, Congresbury BS49 5EB
Email: 
info@mediterranevm.co.uk